How can I view and order my students' school or sports photos? What's my students' and/or athletes' personal code?
To view and order your student's photos, please use the following link to sign up: Sign Up to View and Order Photos.
If you have any questions or need assistance, feel free to contact our customer service team!
How to retrieve my Digital Download?
Your digital download will be emailed to you 2-3 weeks after picture day. If you haven't received it within that time frame, please check your Spam Folder, otherwise please contact our customer service team at 1800-219-0199 or support@mjthomas.com, and we’ll be happy to assist you!
Why am I being refunded?
Refunds are issued if we do not have a photo of your student or if the image did not meet our quality standards. If you have any questions or need further assistance, please contact us at 1800-219-0199 or support@mjthomas.com. We're happy to help!
Why is my order missing, wrong or incomplete?
We sincerely apologize if your order is missing, incorrect, or incomplete.
Please contact our customer service team at 1-800-219-0199 or support@mjthomas.com, and we will promptly assist you in resolving the issue.
How do I pre-order online?
Use your school code located on your flyer.
How can I get a class group photo?
You can order a class group photo after picture day by using the following link: Order Class Group Photos.
If you need any assistance, feel free to contact our customer service team!